Procurement of personal protective equipment in national health insurance patient services during the Covid-19 pandemic at Bahteramas Regional public service agency hospital Southeast Sulawesi Province, Indonesia

Currently, the incidence of morbidity and mortality due to the Covid-19 disease outbreak in Indonesia is still quite high, with the intensity of transmission being very fast in the community. The occurrence of contact between patients and health workers becomes very vulnerable to the emergence of illness and death in health workers. The importance of the use and availability of personal protective equipment (PPE) in hospitals needs to be continuously pursued. The purpose of the study was to determine the supply of personal protective equipment for the service of national health insurance patients during the Covid-19 pandemic at the Bahteramas Regional Public Service Agency (RPSA) Hospital, Southeast Sulawesi Province. This type of qualitative research with a case study approach. The study was conducted at the Bahteramas RPSA Hospital, Southeast Sulawesi Province, Kendari City, with the reason that this hospital is a referral center for Covid-19 patient services. The informants in the study consisted of 3 regular informants and 6 key informants. Data was collected using observation, document review and in-depth interviews. Data analysis is done by matrix Content Analysis. The results of the study show that the procurement of PPE for Hospitals is carried out through E-catalogs and direct procurement. The vacancy of PPE is caused by internal factors where the hospital procurement party minimizes stock procurement as needed with evaluations carried out every month. Evaluation is carried out to determine the availability of sufficient stock until the deadline for the next PPE purchase, but if the stock is insufficient then the purchase of PPE can be made before the stock period is empty. The external factor causing the stock vacancy is caused by the delay in the distribution of PPE. Conclusion: Procurement of supplies for PPE needs for RPSA Hospitals, apart from making their own procurement from the hospital, also borrows and requests assistance from related agencies. The availability of hospital PPE is influenced by internal factors and external factors. Suggestion; The Hospital Logistics Section should always monitor the procurement of PPE to ensure the availability of PPE is still met as needed.