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ISSN Approved Journal | | IMPACT FACTOR 8.16 | | eISSN: 2582-5542 | |  Free Crossref DOI 

Fast Publication within 2 days | | Low Article Processing Charges | | Peer Reviewed and Referred Journal

Research and review articles are invited for publication in September 2026 (Volume 27, Issue 3) Submit Paper

Supply chain management of digital connected devices in Indian Primary Healthcare: Addressing last-mile delivery through comprehensive training programs

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  • Supply chain management of digital connected devices in Indian Primary Healthcare: Addressing last-mile delivery through comprehensive training programs

Gourab Ray *

School of Computer and Information Sciences, Indira Gandhi National Open University (IGNOU), New Delhi, INDIA-110068, 

Research Article

World Journal of Biology Pharmacy and Health Sciences, 2025, 23(01), 290–299

Article DOI: 10.30574/wjbphs.2025.23.1.0673

DOI url: https://doi.org/10.30574/wjbphs.2025.23.1.0673

Received on 04 June 2025; revised on 13 July 2025; accepted on 15 July 2025

India's primary healthcare system faces significant challenges in implementing digital connected devices due to supply chain inefficiencies, particularly in last-mile delivery and digital literacy gaps. This study examines the supply chain topology for digital health devices in primary healthcare units across India, analyzing procurement, setup, delivery, and data analytics processes. Through systematic analysis of government data and academic sources, we identify last-mile delivery (impact score 9.0/10) and digital literacy gaps (8.8/10) as critical barriers affecting 95% and 94% of rural areas respectively. The Ayushman Bharat Digital Mission (ABDM) shows promising progress with 73.5 crore health accounts created, yet significant gaps remain in healthcare professional registration (54% of target) and health records integration (57.8% of target). This research proposes a comprehensive training framework encompassing healthcare personnel education, patient digital literacy programs, and systematic device maintenance protocols. The solution framework demonstrates potential cost savings of $28.1 million annually through improved efficiency and reduced operational disruptions. Implementation of structured training programs shows 85% success rates in medical device operation and 94% effectiveness in patient education initiatives. These findings provide a roadmap for strengthening India's digital health supply chain through targeted capacity building and systematic training interventions.

Digital Health; Supply Chain Management; Primary Healthcare; Training Programs; ABDM; India

https://wjbphs.com/sites/default/files/fulltext_pdf/WJBPHS-2025-0673.pdf

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Gourab Ray. Supply chain management of digital connected devices in Indian Primary Healthcare: Addressing last-mile delivery through comprehensive training programs. World Journal of Biology Pharmacy and Health Sciences, 2025, 23(01), 290-299. Article DOI: https://doi.org/10.30574/wjbphs.2025.23.1.0673.

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